PRIVACY POLICY

PRIVACY POLICY

Welcome to our website www.sheisbujine.com. Your privacy and the security of your personal data are of paramount importance to us. We are committed to collecting and managing your personal information with the utmost care and employing specific measures to ensure its safe storage.

Below, we provide essential information about how your personal data is processed when you visit our website and use our services. For more comprehensive details regarding how SheisBujine manages your personal data, please read this Privacy Policy carefully.

Please also review our Cookie Policy for in-depth information on the use of cookies and similar technologies on our website.

This Privacy Policy exclusively pertains to www.sheisbujine.com and does not extend to any third-party websites linked within our web pages.

1. DATA CONTROLLER

When you interact with our website, access our services or make purchases from www.sheisbujine.com , SHEISBUJINE is responsible for the processing of your personal data. The specific types of personal data we collect and the purposes for which we use this data are elaborated below.

If you have any questions, concerns, or privacy-related requests or need to exercise your rights under the General Data Protection Regulation (GDPR), please don't hesitate to reach out to us through the contact information provided below.

2. DATA WE PROCESS

For the purposes outlined in section 3 below, we process various types of personal data, including:

Identification Information: This includes your first and last name, as well as contact details such as email address and phone number, shipping and billing addresses, and payment information (e.g., payment method, cardholder, card number). We also process any information you choose to provide when contacting us for customer care.
Account Information: If you create an account ("Account") on our website, we process your identification details, email address, password and any data necessary to provide registered user services.
Geographic Location: With your consent, we may use your geographic location to help you find the nearest SheisBujine store reseller ("Stockists") when using services offered through our website.
Marketing Communications: We may process your identification and contact details when you consent to receive marketing communications from SheisBujine or from our commercial partners. Any data shared with these partners has been obtained with your explicit consent in accordance with this Privacy Policy.
Preference and Interest Data: With your consent, we may process information about your preferences and interests, such as purchased or wish-listed products, age, gender, country, preferred language and currency and subscribed newsletters. SheisBujine uses this data to analyze your habits and preferences, offering personalized services and communications tailored to your interests.
Shipping Information: To fulfill product orders, we process your first and last name, mailing address, email address, and phone number. This information is used for product delivery. When providing personal data belonging to third parties (e.g., In the case of Gifting), please ensure you have the necessary permissions for data communication to SheisBujine and that the third party has read this Privacy Policy for information about the data processing.

While navigating our website, we also collect data regarding your browsing activities. This information helps ensure the proper functioning of our site, enhance navigation, and improve the quality of our services. For more details about the technologies we use, please refer to our Cookie Policy (Work in Progress).

3. WHY WE PROCESS YOUR DATA AND LEGAL BASIS ON WHICH WE DO THAT

3.1 Purposes related to the online sale of products

We process your personal data for various purposes related to the online sale of SheisBujine products, including:

Contractual Obligations: To enter into and execute purchase contracts for products on www.sheisbujine.com , including payment processing, product shipping, and the management of returns and legal warranties. Providing your personal data is essential for these purposes.
Customer Care: We process data to offer customer care services. Providing your personal data is necessary to receive the requested customer care.
Legal Obligations: Fulfilling legal requirements related to sales activities, such as issuing and storing invoices. Providing your personal data is mandatory to make purchases on our website.
Registered Users: For users registering on our site or utilizing services reserved for registered users (e.g., Wishlist, Orders), we process data necessary for registration and service provision. Providing your personal data is mandatory for these purposes.
Fraud Prevention: To prevent and mitigate fraudulent and abusive behaviors, including those from third parties. This processing is based on our legitimate interests in security measures. We can provide further information about this interest and the corresponding balancing test upon request.

3.2 Marketing Purposes

With your consent, SheisBujine uses your personal data for marketing purposes, including:

Marketing Communications: Sending commercial and advertising communications about SheisBujine products, services, and events. This may include market research and surveys. The processing of your data for marketing purposes relies on your voluntary consent.
Personalization: Using data collected online, including from our website and social media accounts, to create profiles that enable us to send personalized communications and conduct market research. This processing is also based on your voluntary consent.
Sharing with Partners: Sharing your data with companies in the SheisBujine group and others in the beauty, lifestyle, food, or sports sector for their marketing purposes. This may include promotions, commercial communications, and market research. Your consent is required for such processing.

We use various communication methods for marketing purposes, such as email, newsletters, telephone calls, SMS, MMS, chat, instant messaging, social networks, and traditional mail. Unsubscribe options are available in your personal account settings and within the footer of all commercial communications.

3.3 Other Purposes

We may process your personal data for other purposes, including:

Managing Data Protection Rights: To manage requests related to exercising personal data protection rights, in compliance with legal obligations.
Legal Requirements: To comply with legal obligations related to personal data processing, such as informing you about data breaches or significant updates to this privacy policy.

4. WHO MAY HAVE ACCESS TO THE PROCESSING OF YOUR DATA

Your personal data may be accessed by authorized SheisBujine personnel, including employees and associates, as well as third-party service providers and business partners selected by us, providing adequate guarantees of compliance with personal data processing regulations. Some third-party service providers may act as "data processors" under our direct responsibility, while others may act as "independent data controllers" based on specific services they offer (for example, we may use third party couriers and shippers, bank operators, independent professionals, or consulting, legal or tax assistance firms, on this basis).

In certain cases, your personal data may be disclosed to third parties, including:

(i) To comply with applicable laws and regulations, disclosing data to legitimate recipients such as public entities and authorities who process your data for their respective institutional purposes.

(ii) In extraordinary situations, such as mergers, acquisitions, or business disposals.

For an updated list of parties with whom we share your data, please contact us using the contact information provided below.

SheisBujine has taken precautions to ensure an adequate level of personal data protection according to GDPR standards. You may request information about the transfer of your data at any time by contacting us through the contact details provided below.

5. RETENTION LENGTH OF YOUR DATA

We retain your personal data for a limited duration, which is directly related to the purpose for which it was collected and in compliance with applicable legal and regulatory obligations. At the end of the established retention period, your personal data will be deleted or, if required, anonymized in an irreversible manner. However, in certain cases, SheisBujine may need to retain data for additional periods to fulfill legal or regulatory obligations or to exercise or defend legal rights in court proceedings.

The retention period varies according to the purpose of processing, including:

For online product sales and related activities, your data is retained for the entire contractual relationship. For registered users, data is retained until you request account deletion.
Data processed for personalized marketing or profiling purposes is retained after your consent, following an assessment of data protection impact.
General marketing activities data is retained until you request deletion, revoke consent, or opt-out. SheisBujine also aims to maintain the data of users who wish to continue receiving communications after their last interaction with the SheisBujine sphere, such as store purchases, website interactions, event participation, or newsletter subscriptions.
Data related to legal obligations is retained for the period necessary to manage your requests or comply with the legal obligations of the controller. Data used to demonstrate compliance with legal obligations is retained for ten years.
Data involved in legal or administrative disputes is retained for the duration required for legal protection or as specified by legal or administrative authorities.

6. YOUR RIGHTS

You have the right to contact SheisBujine at any time to exercise your rights under the GDPR, including:

The right to access your personal data and obtain confirmation of its processing.
The right to rectify any inaccurate or outdated personal data, as well as to complete incomplete data.
The right to revoke your consent at any time, including for marketing activities and profiling.
The right to request the deletion of your personal data under specific conditions.
The right to request the limitation of processing under certain circumstances.
The right to request the portability of your data to a different data controller.
The right to submit a claim to the appropriate supervisory authority if you believe your data has been processed unlawfully.
The right to object to the processing of your personal data for legitimate interests or marketing purposes, including profiling.

To ensure the protection of these rights and the security of your data, we may request additional information to confirm your identity and clarify your request.

7. CHANGES TO PRIVACY POLICY

The features, functionalities, and services on our website may evolve over time. Consequently, this Privacy Policy may be updated and expanded. We recommend checking this Privacy Policy periodically for any changes.

8. DATA SECURITY

SheisBujine implements specific technical and organizational security measures to protect the confidentiality of your personal data. These measures are designed to prevent unauthorized or fraudulent use of your data. We remind you to take appropriate precautions when using our website, such as safeguarding your access credentials and periodically updating them.

9. CONTACT DETAILS

When you interact with our website, utilize our services, or purchase our products, SheisBujine (along with its global affiliates) is responsible for processing your personal data as described in this policy.

You can contact us at any time using the following email address: store@sheisbujine.com

For any inquiries, questions, privacy-related concerns, or to exercise your GDPR rights, please reach out to our Customer Care team by selecting "Privacy" or directly contacting us using the contact details provided above.